So, how does this work?

Step 1 - Let's get acquainted

It’s always helpful if you’ve got a clear image in your mind about what type of copy you need. But for the bare minimum, I’ll need to know what you need, who it’s for, and the purpose of the content.

If you’ve already got this handy, that’s great! Send me an email or fill in the contact form and if there’s enough detail, I’ll likely be able to give you an accurate quote straight away. And if you’re not sure yet, we can figure it out together.

Either way, it’s best if we have a bit of an in-depth chat so we’re both on the same page.

Step 2 - The specifics

I do my best work and you get the best results when I’ve got a crystal clear explanation about the project. So, to put together a brief I’ll ask you some basic questions (usually over the phone) so we’re both crystal clear on what I’ll deliver and when you’ll have it ready to go.

Step 3 - Crunching the numbers

As you might have gathered, I’m not the biggest fan of hourly rates or by-the-word. So once we’re both clear on the scope, I’ll be able to send you a fully comprehensive quote for the project. I’ll send you a short proposal which will include what I’ll be delivering, when I’ll deliver, and how much it’ll cost.

And as long as the scope of the project doesn’t change, this quote is fixed. If you want to add any extra work mid-project, we’ll discuss that (and any additional costs) together.

Step 4 - The handshake

I know that contracts aren’t particularly exciting, but it’s vital to have in place. I’ve kept mine as simple as possible and clear of nasty legal jargon, so feel free to have a read through now.

Generally, I’ll ask for a deposit so your work is firmly pinned in my calendar. if the cost of the project is under £500, I’ll ask you to pay up front before I get cracking. And unless we both agree otherwise, I’ll ask for 50% deposit for projects over £500.

Step 5 - The work

Once we’ve got all that stuff out of the way, I can start scribbling, typing, chopping and trimming to create something we can both be proud of.

At this point, you can sit back and wait for the words to flow. And if you listen closely, you might even hear the sound of pencils scratching, fingertips tapping, and the occasional thunk of a coffee mug on a desk.

And once I’m done, I’ll promptly have the work delivered to you within the timeframe and format we’ve agreed.

Step 5 - The review

As per our agreement, I’ll have the first draft of my work in your hands by the deadline. This is usually in the form of a Google Doc link with Commenting enabled. This is your chance to check over what I’ve written, and let me know if you have any feedback or edits to request. I’ll send the draft back to you with those changes applied within two working days.

For each piece I deliver, you’ll have two rounds of amends included in the original quote, unless the requested changes fall outside of the scope we agreed.

Step 5 - The sign-off

Once we’ve gone through the review process and you’re happy with the work, only then will I send you my final invoice for any outstanding amounts. This will be due within 14 days of sending unless agreed otherwise.

Once paid, whatever I’ve produced for you is entirely yours to do with as you see fit. Pop it on your website, print it, pin it up around town – the choice is yours. And that’s that!